Legal notice
1. Website Information
This Legal Notice applies to the website operated under the commercial name sunferem.store.
Website name: sunferem.store
Website address: sunferem.store
Contact email: info@sunferem.store
sunferem.store is an online retail website offering women’s fashion clothing and related products, including dresses, mini skirts, fashionable jeans, playful skirts, slim-fit trousers, and other apparel.
2. Website Publisher and Operator
The website is published and commercially operated under the name sunferem.store.
The website operator is responsible for the selection and sale of products, customer orders, customer service, shipping arrangements, returns, refunds, and the content published on the website.
Customers, public authorities, intellectual-property owners, and other interested parties may contact the website operator at:
Email: info@sunferem.store
All order-related correspondence should include the relevant order number.
3. Publication Responsibility
Editorial and commercial responsibility for the content published on sunferem.store is exercised by the legal representative responsible for operating the website.
Questions, correction requests, complaints, and legal notices concerning website content may be submitted to:
4. Website Hosting and E-Commerce Platform
The website is operated using the Shopify e-commerce platform and hosting infrastructure.
For merchants in the European, Middle Eastern, and African region, Shopify’s contracting entity is:
Shopify International Limited
Private company limited by shares
Irish registration number: 560279
Registered office: 2nd Floor, Victoria Buildings, 1–2 Haddington Road, Dublin 4, D04 XN32, Ireland
VAT number: IE 3347697KH
Website: shopify.com
Shopify provides the technical platform used to host and operate the online store. Shopify does not act as the seller of the products displayed on sunferem.store.
All questions concerning products, orders, payments, shipping, returns, or refunds must be sent directly to info@sunferem.store.
5. Purpose of the Website
The purpose of sunferem.store is to present and sell women’s fashion clothing and related products online.
The website may provide:
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Product descriptions and photographs
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Prices and promotional information
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Size and product-selection information
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Shopping-cart and checkout services
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Payment-processing functions
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Customer-account functions
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Order and delivery information
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Customer-support services
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Returns and refund information
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Marketing and promotional content
Access to the website is generally available without charge, excluding the cost of the user’s internet connection, equipment, and telecommunications services.
6. Product Information
sunferem.store makes reasonable efforts to provide accurate and current product information.
Product photographs, colors, materials, measurements, sizes, and other visual representations are provided for informational purposes. Colors may appear differently depending on the user’s device, display settings, lighting, and screen calibration.
Minor differences in color, stitching, pattern placement, packaging, or measurement may occur where they do not materially affect the product’s essential characteristics or conformity with the sales contract.
Nothing in this Legal Notice limits the customer’s statutory rights where a product is defective, damaged, incorrect, or not as described.
7. Prices and Availability
Product prices and available payment information are displayed on the website and during checkout.
Products and offers are subject to availability. Adding a product to the shopping cart does not reserve it.
If a product becomes unavailable after an order is placed, sunferem.store may contact the customer to provide a refund, cancel the unavailable item, or offer an alternative that the customer may accept or reject.
Prices, discounts, and promotions may be updated at any time. Changes will not normally affect an order that has already been accepted, except where an obvious pricing or technical error must be corrected in accordance with applicable law.
8. Orders and Sales Terms
Purchases made through sunferem.store are governed by the policies displayed on the website, including the:
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Terms of Service
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Return and Refund Policy
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Privacy Policy
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Shipping Policy
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Product information displayed before checkout
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Information included in the customer’s order confirmation
Customers should review these documents before placing an order.
The policies available when an order is placed generally apply to that order, subject to mandatory French and European Union consumer law.
9. Shipping Information
sunferem.store provides free standard shipping on all orders.
The stated standard delivery period is 15–20 calendar days from order confirmation, subject to the conditions described in the Shipping Policy.
Customers should provide a complete and accurate delivery address. Shipping delays, lost parcels, damaged parcels, and other delivery concerns should be reported to:
10. Returns and Consumer Rights
Eligible consumers may exercise the statutory right of withdrawal in accordance with applicable French and European Union consumer law.
Return procedures, refund conditions, product-condition requirements, withdrawal rights, defective-product remedies, and applicable legal guarantees are described in the Return and Refund Policy and Terms of Service.
Nothing in this Legal Notice excludes or restricts mandatory consumer rights.
Return requests should be submitted to:
Customers should not send a return before receiving the applicable return instructions.
11. Intellectual Property
Unless otherwise stated, the content available on sunferem.store, including its:
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Website design
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Layout
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Text
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Product descriptions
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Graphics
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Logos
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Icons
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Photographs
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Videos
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Illustrations
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Software elements
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Databases
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Promotional materials
is owned by, licensed to, or lawfully used by sunferem.store.
Access to the website does not transfer intellectual-property rights to the user.
Website content may be viewed and used for personal, non-commercial shopping purposes. It may not be copied, reproduced, republished, distributed, modified, sold, commercially exploited, or made available to the public without prior authorization, except where permitted by applicable law.
Third-party trademarks, product names, images, and other protected materials remain the property of their respective owners.
12. Copyright Complaints
A person who reasonably believes that content published on sunferem.store infringes intellectual-property rights may contact:
The notice should include:
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The sender’s full name and contact information
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Identification of the protected work
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Identification and location of the allegedly infringing content
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An explanation of the claimed infringement
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Evidence of ownership or authorization
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A good-faith statement that the information provided is accurate
sunferem.store may investigate the complaint and remove or restrict access to content where reasonably appropriate.
13. Website Access and Availability
sunferem.store aims to keep the website reasonably accessible and operational.
However, continuous or error-free access cannot be guaranteed. Access may be temporarily interrupted because of:
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Website maintenance
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Security updates
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Technical problems
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Hosting-provider interruptions
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Network or telecommunications failures
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Software updates
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Events outside reasonable control
sunferem.store may modify, suspend, or discontinue website features where reasonably necessary, provided that doing so does not unlawfully affect accepted orders or mandatory customer rights.
14. Website Security
Users must not attempt to:
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Access restricted website areas without authorization
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Interfere with website operation
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Circumvent security measures
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Introduce viruses or malicious software
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Extract website data through unauthorized automated methods
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Use false identities or payment information
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Commit fraud or other unlawful acts
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Disrupt another person’s use of the website
Access may be restricted or suspended where reasonably necessary to prevent fraud, abuse, unlawful activity, or security threats.
15. Limitation of Liability
sunferem.store takes reasonable care in operating the website and publishing information.
However, subject to mandatory law, sunferem.store is not responsible for loss caused solely by:
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A user’s incompatible device or software
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The user’s internet connection
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Unauthorized use of the user’s account
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Failure to protect login credentials
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Unavailability of an independent third-party website
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Events outside reasonable control
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Use of website content for a purpose for which it was not intended
Nothing in this Legal Notice excludes liability that cannot lawfully be excluded, including liability arising from fraud, intentional misconduct, gross negligence, personal injury, defective products, or breach of mandatory consumer rights.
16. Third-Party Links and Services
The website may contain links to or integrations with third-party services, including:
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Payment providers
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Delivery carriers
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Social-media platforms
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Analytics providers
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Marketing providers
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External websites
These third parties operate independently and may have their own terms and privacy policies.
sunferem.store does not control independent third-party websites and is not responsible for their content, availability, security, or data-processing practices, except where responsibility cannot legally be excluded.
The inclusion of a link does not necessarily constitute endorsement.
17. Personal Data
Personal data collected through sunferem.store is processed in accordance with the Privacy Policy and applicable data protection law.
Personal data may be processed for purposes including:
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Processing and delivering orders
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Administering payments
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Providing customer support
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Preventing fraud
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Managing returns and refunds
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Complying with legal obligations
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Improving website operation
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Sending marketing communications where permitted
Privacy questions and data-rights requests may be submitted to:
18. Cookies
sunferem.store may use cookies and similar technologies to:
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Operate essential website functions
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Maintain shopping-cart and checkout functions
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Remember customer preferences
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Protect website security
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Analyze website usage
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Measure marketing performance
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Support advertising activities
Where legally required, non-essential cookies will be used only after the user has been given an opportunity to accept, reject, or manage them.
Additional information is available in the Privacy Policy and through the website’s cookie-preference tool.
19. Customer Communications
Order confirmations, payment notices, shipping updates, security messages, and customer-service responses are transactional communications necessary to administer purchases and customer accounts.
Marketing communications will be sent only where permitted by applicable law.
Recipients may unsubscribe from promotional emails by using the unsubscribe method included in the communication or by contacting:
20. Complaints
Customers should first submit complaints directly to sunferem.store at:
The complaint should include:
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Customer’s name
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Order number
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Email address used for the order
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Description of the issue
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Supporting photographs or documents
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Requested resolution
sunferem.store will review the complaint and respond within a reasonable period.
21. Consumer Mediation
Where a dispute cannot be resolved through a prior written complaint, an eligible consumer may have the right to use an independent consumer-mediation procedure in accordance with applicable French law.
Mediation does not remove the consumer’s right to bring a claim before a competent court.
The consumer mediator used by the website operator must be formally appointed and identified to customers before sales are accepted. Customers may request the applicable mediation information by contacting:
22. Governing Law
This Legal Notice and the operation of sunferem.store are governed by applicable French law.
Consumers residing in another European Union country retain any mandatory protections granted by the law of their habitual residence.
Disputes may be submitted to a court having jurisdiction under applicable French and European Union rules.
23. Changes to This Legal Notice
sunferem.store may update this Legal Notice to reflect changes in:
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Business operations
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Website features
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Products or services
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Hosting arrangements
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Legal requirements
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Data-processing activities
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Customer-service procedures
The revised notice will be published on this page with an updated revision date.
Changes will not retroactively remove rights connected with an order that has already been accepted.
24. Contact
For questions regarding this Legal Notice, the website, products, orders, customer rights, or legal matters, contact:
sunferem.store
Website: sunferem.store
Email: info@sunferem.store
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